Help & Faqs Find the Items You Want First, you need to browse (search) for the items you would like to order.You can browse the shop categories on the left. They are located on nearly every page of our store. When you find an item that interests you, click the title or name of the item to see its product detail page. Here you will find detailed information and, when available,additional photos of the item.
Add the Items to Your Shopping Cart
If you want to order an item, click the "Add to Shopping Cart" button on the item's product detail page. Once you've added an item to your Shopping Cart, you can click the "Continue shopping" button to keep browsing until your cart contains all the items you want to order. On the right top site you can see how many items your shopping cart contains.
You can check what's in your Shopping Cart at any time by clicking the Shopping Cart icon at the right top side of every page.
Go to Checkout Take a moment to review all of the items you've placed in your Shopping Cart. If you decide that you don't want to buy a particular item right away, click the "delete" icon on the far right. The item will be removed from your Shopping Cart. Once you're ready to buy everything that's in your Shopping Cart, click the "Checkout" button. You will be taken to the first page of the order form.
Register as a new customer Now you have to register as a new customer. Tell us where you would like to
receive your order. Fill in your information in the form and hit the
"Send Registration" button. We will send you an e-mail with your
account details and password for the next time you visit us.
Congratulations! Your Fay's Gifts account is now activated. When you come back to Fay's Gifts in the future, you can use the same shipping address you provided during this first order. You will also be able to use your password to make changes to your order and account information.
Choose a shipping method Currently Fay's Gifts offers only one shipping method - USPS Priority Mail Flat Rate. The shipping and handling charge for your order will be displayed on the next page.
Choose a payment method Next,let us know how you would like to pay for your order. We only accept payments through PayPal. Using PayPal you can choose to use your credit card without signing up on PayPal. If you wish to do a bank transfer, you will have to register with PayPal. All orders must be prepaid.
Important: if you choose to pay by bank transfer, your order will be shipped only after we received your payment.
Review and Submit Your Order Double check that all the information you have given us, is correct. If not: this is the time to make adjustments. When you're ready, click the "Confirm Order" button. Your order is now placed, and you will receive a confirmation e-mail message. We will send you another e-mail message to let you know when your order is shipped to you.
Check Your Order Status If you would like to review the order you placed, log in and click the "Your Account details" link in the top right corner of most pages on our site. Here you can check the status of your current and past orders.
No, you don't.
You can freely browse the shop and search for items you like.If you like an item, click the "Add to Shopping Cart" button on the item's product detail page.
You can remove items from your shopping cart by clicking the delete icon next to the item. You can check the content of your Shopping Cart at any time by clicking the Shopping Cart icon at the right top side of every page.
When you are ready to order, all you have to do is click the checkout button and register as a new customer.
Most likely, you've read about online shopping in magazines. You might have heard that online shopping is cheaper, since the shops don't have to pay for expensive locations. You've probably read that online shopping is practical and fun, that you can shop at any time you please, that there are no endless waiting lines, no parking problems,... And, last but not least, you've heard that you can buy original, exclusive, one-of-a-kind items online, items you won't find on the exclusive shopping streets.
And everything you've heard is true. Only, there are some things you need to know before you start shopping on the world wide web.
Fay's Gifts is a trusted webshop
with a checkout and payment procedure that has been tested and approved
for safety, security, reliability and customer care.
Fay's Gifts has no hidden charges. You only pay for the items you buy plus a fixed fee of $6.60 for shipping your item.
All
the items you see on our site indicate whether they are in stock and immediately deliverable
after receiving your payment.
Fay's Gifts + PayPal = safe online payments.
PayPal,
a company owned by eBay, allows any consumer with an email address to
securely, conveniently, and cost-effectively send payments online. It is a convenient, easy-to-use, and secure way for individuals and businesses to send money online for goods and services.
Alternative for payment via credit card.
If you still choose not to pay online with your credit card, you can also choose to transfer the money via your bank account.
If you have purchased an item on this
site and the checkout procedure tells you that you have bought it, it
should be yours. HOWEVER, because these items are handmade, there is usually only of these unique items available even though we try to obtain more of the same crystal and sterling silver to make similar pieces if possible. If your selected item is already sold, there is no way it can be delivered to you.
Prior
sales can occur when exhibiting at shows and the web site doesn't get updated until after the show.
There also can be a "murphy’s law" glitch in the shopping cart software:
The
Checkout Software on this site does not remove an item from inventory
until the checkout procedure is actually finalized by payment. It
allows multiple people to place the same item into their shopping cart
at the same time. The first person to pay will actually buy the item.
The second person to pay will look like they have purchased the item,
but in fact it will already be sold.
Rest assured, your credit
card will be credited if your ordered jewelry is not available for shipping.
U.S SALES ONLY. Fay's Gifts sells and ships products only within the continental United States, Alaska, and Hawaii. No shipments can be made to APO or FPO addresses, United States territories, or addresses outside the United States.
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